Our Process

What happens when you book a once-in-a-lifetime New Zealand vacation with Once Upon a Trip?!

1. Get in touch and tell us about YOU.

Whether you have lots of ideas about what you want to do in New Zealand, or aren’t sure where to start, just send us a message and we’ll be happy to help.

2. Let's get planning!

We will work with you to put together your travel itinerary – all lengths and all budgets accounted for. One of our team will be your main point of contact from this point onwards.

3. Finalising and booking

Once we’re agreed, we set about putting together your holiday – all the reservations, vehicle hire, ferry crossing, domestic flights… including finding substitutes if anything happens to be booked out.

4. Itinerary details

We’ll send you your full programme with a description of each destination, recommended stops and activities, precise directions and estimations of travel times. Once the trip is fully booked we send a copy of this full programme to you by email and then produce your printed travel folder to be sent to your first accommodation for your collection on arrival.

5. The experience

You have the time of your life in New Zealand, with our team on call should you need anything along the way!

New Zealand Sheep

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Why Choose Us?

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What our customers say

The organisation by OUAT was excellent, communication was brilliant, facilities on the Milford Track were of a high standard and Hippo Lodge in Queenstown was very good value. W... - John Dalli, Australia

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